FAQ - FREQUENTLY ASKED QUESTIONS
General
Very easy! Fill in the form on the contact page and I will answer you right away.
Your username and password are personal and non-transferable. For more information, please see our Terms and Conditions.
Go into STUDENT AREA and click on Lost Password. Enter your email and you will receive a message where you must click the link and put your new password there.Â
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You can pay by credit card. If you need another payment method please contact me here.
Totally! We work with Stripe, a payment platform with more than 10 years of experience and the highest level of data encryption.
Large companies such as Google, Microsoft and Booking.com also use this payment system.
The monthly subscription always lasts 30 calendar days and is automatically renewed.
Log in to your user account. Under "Membership" you can change your membership or "cancel" your membership to unsubscribe.
Yes, I have 3 WhatsApp groups where I send information about new workshops, blogs and also some offers. The groups are in Spanish, Catalan or English: https://linktr.ee/roserswing
Unfortunately no, the refunds are not possible due to the nature of our membership system. This website is operated on a subscription or membership basis, with automatic renewal. You can find a longer explanation in the dedicated page on this topic.
Head on over to this page and log in. It will take you straight to Stripe (our payment provider) where you can add a new card and delete your old card.
Of course! We understand the economic differences between different countries. We are committed to promoting inclusion by offering scholarships to passionate people who face financial constraints, thus ensuring that everyone can join our Swing dance community. Don't hesitate to contact us so we can dance together!
Courses
Once you have subscribed you can go to the courses page and register for the courses you want. Enter the course and on the right hand side you will find a button "Get Course" which allows you to register for the course and access the lessons.
You'll find the courses you're subscribed to in the Student Area.
I do not recommend it. These beginner-level classes are for students who have been dancing for at least 3 months. If you don't know how to start, contact me by filling out the form contact page.
They are intended for dancers who want to improve their role as a Follower.
All of them! As long as you are subscribed you will have access to all courses.
You can sign up for the beginner-intermediate level Solo Jazz course where I explain the steps in detail.
The course Fundamentals for Followers course will be ideal for you too. Here you will find essential explanations on how to learn the Follower technique. You will also find lessons suitable for beginners in the Swing Out Variations and Footwork for Breaks courses.
*The beginner level of subscription courses is for students who have been dancing for a minimum of 3 months.
If you are an advanced follower you can find a lot of content for you. You can find all the courses for this level here.
There are two types of classes:
- Followers classes are separated by course and last between 5 and 8 minutes (more than 70 classes).
- One-hour lessons in the "Followers" and "Solo Jazz" courses (48 lessons)
Each class is classified according to whether it is beginner, intermediate or advanced level.
Of course! This tool is very useful to adapt the level of the classes to your dance level and learning rhythm. Slow down to see what is happening at a certain moment or speed up the video to take the class more quickly.
Yes, within each course you will find the playlist with which the lessons have been recorded, as well as other playlists that will be good for you to practice with. In addition, in the classes where a specific song has been used, the song is listed below the video.
After each class, you can mark it as done. At all times you will be able to see what classes you have done and which ones you have to do.
I can help you whether we live near or far away. here and explain to me what you need.
If we live far away and it is a one-off I will be happy to help you. If you need more in-depth work we can meet privately online or through videos.
If we live nearby or I come to teach in your area we can meet for one or more private lessons.
Class videos are streaming only and may not be downloaded.
